Join Bell as a Manager of Network Operations, where you will lead the development of a high-performing team. This role focuses on enhancing client support with a strong emphasis on operational excellence and team collaboration.
As a key member of the management team, you will guide the Managed Service Infrastructure Network (MISN) operations team. With 5+ years of management experience and a background in network operations, you will foster a motivated environment while ensuring compliance with contractual SLAs. Your responsibilities will also involve monitoring performance metrics and coaching team members to excel in their roles.
Key Responsibilities:
• Inspire and motivate team members towards common goals
• Develop daily management systems and operational processes
• Collaborate with cross-functional teams for client success
• Supervise and perform quality assurance
• Recruit and mentor resources as needed
Requirements:
• Minimum 5 years in network operat...