Full Time

Step into one of Sydney’s most iconic luxury hotels and lead a team where every arrival feels like a VIP moment.

At Shangri-La Sydney, perched in the historic Rocks district with breathtaking views between the Sydney Opera House and Harbour Bridge, we’re not just welcoming guests — we’re creating unforgettable first impressions. With 565 luxury rooms and suites, 4 world-class dining venues, and 18 elegant event spaces, every day is fast-paced, polished, and full of energy.

We’re on the lookout for a dynamic Bell Captain / Bell Desk Supervisor to lead our Porters and Doorperson team and keep our arrival and departure experience running like clockwork.

 What you’ll be doing

You’ll be the heartbeat of our lobby operations, leading from the front and setting the tone for exceptional guest experiences:

• Lead and inspire a team of Porters, Doorperson and Service Leaders to deliver seamless arrival a...