Bar Operation

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
• Supervise daily bar operations to ensure efficient service delivery and compliance with company standards.
• Take and record bar reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
• Lead, train, and motivate the bar team to maintain high levels of performance and guest satisfaction.
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.
• Supervise and assist in assigned work station’s activities and oversee the operation of bar in the absence of management.
• Monitor beverage quality, presentation, and consistency to uphold brand standards.
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