Position Statement
The Banquet Supervisor is concerned with the efficient and professional service of food and beverages within the Banquet, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises staff while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton International.
What will I be doing?
As the Banquet Supervisor, you will be responsible for performing the following tasks to the highest standards:
· Confidently know the food and beverage menu contents and explain them in detail to guests.
· Understand dietary requirements and offer appropriate suggestions.
· Complete TBS checklists on product knowledge.
· Make suggestions on the menu that might suit guests of different nationalities.
· Know menu items of all other outlets to recommend guests to other outlets.
· Confidently know opening hours of all...