Job :
Manage and respond to customer inquiries via phone, email, and chat in both French and English.
Provide accurate information about products and services.
Resolve customer issues promptly and efficiently.
Maintain customer records and update information as needed.
Collaborate with other departments to ensure customer satisfaction.
Required profile :
Fluency in French and English (both spoken and written).
Previous experience in customer service or client relations preferred.
Excellent communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills and attention to detail.