Bank Direct Contract, Special Assets Account Manager, Risk Management Group-(WD80720)

Job Purpose

Manage IBG 4 Credit Program – Small (CP-S) portfolio of delinquent cases with the aim to bring down the overdues
Manage IBG 4 CP-S Non-Performing Loans (NPLs), Specific Provision (SP) and NPL Rate, by actively pursuing NPLs resolution with a view to maximise recovery of NPLs for the Bank

Key Accountabilities

Perform call to delinquent customers and monitor repayments

Proactive in managing cases to resolve the NPLs and maximise recovery

Assess rescheduling/settlement requests

Adhere to Enterprise Singapore’s loan monitoring and write-off requirements

Update system/database for reporting and tracking purposes

Responsibilities

Understand the end-to-end CP-S Collection process from Soft-Collection through Rescheduling to Enforcement

Be well-versed in own team process and functions

Manage...