The role of Concierge will include:
Being a first point of call to receive and direct all customer queries Developing good relationships with customers, helping them develop life skillsHandling occasional emergency/challenging situationsGoing above and beyond to ensure an excellent service is provided to our customersOccasionally organising and running social activitiesSome health and safety responsibilities e.g. fire safety checksEnsuring the security of the service is maintainedWriting and updating customer notes Skills and experiences:
Experience of working with young people or vulnerable adults, people with mental health needs or substance misusePrevious experience working under challenging circumstancesGood communication skills Ability to use IT systems confidently Are you ready to be your best?
Bril...