Job Description: Team Member

Location: Chick-fil-A North Canton FSU

Reports To: Shift Leader / Director

Mission

Deliver remarkable hospitality and consistent operational excellence that creates positive guest experiences and reflects Chick-fil-A North Canton’s core values — every guest, every time.

Outcomes (What You Must Get Done)

To succeed in this role, the Team Member must consistently accomplish the following:

• Achieve 95%+ order accuracy on all guest transactions during assigned shifts
• Maintain a clean, safe, and organized workstation (front or back of house) throughout all shifts
• Consistently receive positive guest feedback or zero guest complaints during assigned hours
• Demonstrate 100% compliance with food safety and sanitation procedures
• Arrive on time and ready to work for 95%+ of scheduled shifts per month
• Support teammates and leaders proactively by anticipating needs and offering...