Job Description – AVP / VP Collections
Location: Mumbai
Experience: 10+ Years
About the Role
We are looking for an experienced Collections Leader to drive end-to-end retail loan collections strategy and execution. The individual will be responsible for managing large-scale collections operations, optimizing recovery performance, driving analytics-led decision-making, and managing agency networks across geographies. This role requires a strong blend of collections expertise, strategic thinking, stakeholder management, and data-driven problem-solving.
Key Responsibilities
Collections Strategy & Operations
Lead collections strategy across retail lending products such as Personal Loans and Credit Cards.
Drive portfolio performance across delinquency buckets and improve recovery rates.
Design and execute collection policies, treatment strategies, and recovery frameworks.
Monitor key collection metrics and implement corrective actions to improve portfolio health...