AVP, Production Management Lead, CBWMO, Group COO-(WD81737)

About the Role:

DBS is seeking an experienced and dynamic Team Lead to join our Consumer Banking & Wealth Management Operations (CBWMO) team. The Production Management Lead is accountable for the end‑to‑end stability, resilience, and recoverability of CBWMO’s production environment. This role sits at the intersection of production issue governance, change readiness, service reliability, and business continuity, ensuring that operational disruptions are prevented where possible, detected early when they occur, and resolved sustainably when they arise.

Beyond day‑to‑day incident oversight, the role drives a systemic, forward‑looking production management capability—using insights from production issues, overdue service requests, regression outcomes, and BCM testing to strengthen controls, reduce recurrence, and uplift operational resilience across CBWMO.

Key Responsibilit...