Responsible for FAB ATM & CDM Network reconciliation BAU and project activities outlining as below
Handling ATM/CDM reconciliation settlement cases raised from the team by having a systematic and accurate approach for recognizing disputes related to reconciliation of ATM accounts balancing the GL accounts promptly and investigate discrepancies of ATM & CDM Shortage/Overage transactions as per the Reconciliation and Exception Management Processes and Procedures.
Responsible for review of the General Ledger accounts for prompt identification of funds being exposed to any risk and amounts related to the settlement of the cases
Handle project related activities pertaining to Reconciliation system and related process.
To respond/resolve the ATM /CDM channel complaints with the allocated TAT.
Apply factual and judgmental skills in the decision making process to settle/escalate issues.
Adher...
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