This role presents a highimpact opportunity to shape agency performance through datadriven insights, operating model enhancement, and ROIfocused decisionmaking. You will play a critical role in advancing our mission by translating complex data into actionable strategies that improve productivity, effectiveness, and growth across agency channels. Working at the intersection of business, analytics, and transformation, this role directly supports smarter decisions and stronger business outcomes. Key Responsibilities Performance Measurement & Business Insights Conduct regular performance and value tracking to identify trends, gaps, and improvement opportunities. Perform in-depth data analytics to derive actionable business insights that support strategic decision-making. Define business problems and frame opportunities to improve agency productivity and effectiveness.
Agency Operating Model Enhancement Assess maturity levels across key areas of the MAG, MFA, Banca Operating Model and re...