Location

Kuala Lumpur, MY

Role Overview

Field Services in Digital Workplaces (DWP) is seeking a passionate and experienced Audio‑Visual Support Engineer to join our Global Multimedia Operations Team.

Responsibilities

• Ensure daily operations of the global AV Multimedia service.
• Provide remote or hands‑on dedicated AV support for high‑profile business meetings and large‑scale local or global live events.
• Operate integrated AV systems in accordance with system specifications and maintain a rigid maintenance schedule.
• Work closely with internal engineering teams and external partners to develop, test and implement the future roadmap of meeting‑room technologies.
• Coordinate the implementation of new meeting‑room technologies for new or changing office locations and handle decommissioning tasks for office closures or moves.
• Own incidents and escalations for our services, ensuring coord...