Responsibilities Assisting with the day-to-day control and coordination of workshop activities. Allocating work fairly and effectively to technicians and apprentices. Monitoring repair quality and ensuring work is completed to required standards. Maximising workshop productivity and labour utilisation. Ensuring all parts, materials and consumables are accurately recorded for invoicing. Tracking job progress and ensuring efficient turnaround times. Supporting technician development through coaching and training. Maintaining workshop discipline, safety compliance and housekeeping standards. Overseeing the correct use and care of workshop equipment, tools and diagnostic systems. Liaising with customers and internal departments to resolve technical and service-related matters. Ensuring repair orders, defect coding and workshop documentation are completed accurately. Managing supplier and sublet repair relationships to ensure quality, cost control and timely delivery. Safeguarding customer ...