Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards

Diagnoses cause of any malfunction and performs repair

Communicates with parts department to obtain needed parts

Saves and tags parts of the job if under warranty or if requested by the customer

Examines assigned vehicle to determine if further safety or service work is required or recommended

Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time

Documents all work performed and recommended on the repair order

Road tests vehicles when required or refers to the test technician

Participates in manufacturer-sponsored training programs, schools, and events

Keeps abreast of manufacturer technical bulletins

Supervises work of any apprentice technicians as assigned