Lead the OPENLANE automotive service center in Ottawa as a Mechanical Service Supervisor! Oversee operations and ensure service quality while guiding your team.
As a seasoned supervisor with 3-5 years of automotive experience, you will direct a team of technicians and manage service quality and financial objectives. Your role encompasses mentoring, monitoring key performance indicators, and troubleshooting complex repair tasks. Building customer relationships will be essential as you negotiate service agreements.
Key Responsibilities:
• Supervise service technicians and office staff
• Manage workflow and inspect service quality
• Request work assignments and oversee training
• Ensure vehicles are billed correctly under SLAs
• Maintain equipment and organize a safe workspace
Requirements:
• 3-5 years of supervisory experience in automotive
• Valid Automotive Service Technician License (310S)
• Strong leadership and communication abilities
• Experience...