Rick Hendrick Cadillac (Norfolk)


Location: 6222 Virginia Beach Blvd, Norfolk, Virginia 23502


Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.


Supervisory Responsibilities: This job has no direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Works with customer and technician to identify required maintenance.

+ Advises customers on necessary and recommended services.

+ Offers additional services and repairs to customers.

+ Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.

+ Estimates cost of mechanical, electrical, or other repairs.

+ Enters itemized estimate on service order and explains estimate to customer.

+ Schedules appointments with customer.<...