Job Description
Insight Global is seeking an experienced, detail-oriented Automation Analyst with a passion for solving complex problems, streamlining processes, and optimizing efficiencies to join our Customer Technology team. This position will also require learning and supporting non-automated processes, with an eye on finding ways to improve Customer Experience through automation. In this role, you will assist in designing, automating, and supporting our customers’ individual purchasing experiences through both our internal intelligent document processing solution, and our online design and ordering tools. You will support customers who have adopted the intelligent document processing solution as well as users of our online solutions. You will also help to design and implement custom automated solutions for internal processes, and you will help to support those processes and the people who use them.

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