360insights in Whitby, Ontario seeks an Automation Analyst focused on enterprise optimization through process improvement and AI‑driven solutions. Transform workflows into productive designs.

In this role, you will take part in identifying workflow challenges and opportunities for automation. Collaborating with internal teams and technology vendors, you will guide the development of transparent problem statements and success measures. Your contribution will be essential in ensuring the implementation of scalable solutions from inception to execution.

Key Responsibilities

• Facilitate discovery sessions to identify pain points
• Document and map existing processes for analysis
• Assist in defining user requirements and acceptance criteria
• Support UAT and launch preparations
• Track performance metrics and adoption post‑implementation

Requirements

• 2–4 years in analysis, automation, or process improv...