**job overview**

Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

At **InterContinental Hotels & Resorts** **®** we want our guests to relax and be themselves which means we need team members to:

+ **Be you** – by being natural, professional and personable in the way you are with people
+ **Get ready** – by taking notice and using your knowledge so that you are prepared for anything
+ **Show you care** – by being thoughtful in the way you welcome and connect with guests
+ **Take action** – by showing initiative, taking ownership and going the extra mile

**Duties and Responsibilities**

**FINANCIAL RETURNS**

+ Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
+ Monitor and control supplies and amenities, and minimize w...