## Asst Manager/Manager - Contact Centre (Project Management & Process Improvement)Applylocations: HLT-Hong Leong Towertime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (30+ days left to apply)job requisition id: JR **If you are looking to excel and make a difference, take a closer look at us...****Functional (job responsibilities)*** Participate in the delivery of complex change programs that enhances the business.* Development of business solutions in optimizing performance of sub processes yielding improvements for processes that are fundamentally inefficient and outmoded.* Interact with all levels of management, including senior-level decision makers and executives, and conduct qualitative and quantitative analyses in support of solution development.* Facilitate deployment of new processes and sustainment requirements and mitigate disruption to organization systems* Monitor the overall project progress and deliverables in meeting tar...