Associate, Specialist, Customer Experience, Consumer Banking-(WD78310)

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

Service Culture Awareness and Promotion

Take a proactive role in planning, developing, organizing and coordinating service culture awareness, promotion, and recognition programs and events

Manage the administration of service culture initiatives and monitor program effectiveness

Collaborate with external vendors and inte...