Duties and Responsibilities Manage the end-to-end project delivery process, ensuring that projects are delivered on time, within budget, and to the satisfaction of stakeholders. Develop and maintain project plans, including timelines, milestones, and resource allocation. Manage project risks and issues, proactively identifying and mitigating potential roadblocks. Develop and maintain relationships with internal and external stakeholders, ensuring clear communication and collaboration throughout the project lifecycle. Identify opportunities for process improvement and implement changes to increase efficiency and effectiveness. Ensure compliance with project management best practices and standards. Support the Hub Organization BPO Benchmarking & Centers of Excellence in their efforts to establish best practices and drive continuous improvement. Organization structure for Centers of Excellence, Support Functions (include HR & Finance) & hub site leadership aligned with Reporting guideline...