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Associate-Policy Owner Services (1 year contract)

Company

AIA

Location

Cyberjaya, Malaysia

Type

Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Process authorized policy servicing related transactions within the required benchmarks

Key Responsibilities:

  • Process insurance new business, renewals, and change request from individual or group policy holder as per stipulated benchmark and requirements.

  • Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.

  • Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.

  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to...

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