Associate Manager, Project Management and Transformation (QC) | Hybrid

About the job Associate Manager, Project Management and Transformation (QC) | Hybrid

Work Setup: Hybrid must be flexible, 4 days onsite; Day shift, requires flexibility with different time zones

Requirements :

• Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, or a related field.
• Minimum of 3 years of experience in a project management or operations role, preferably in a BPO or shared services environment.
• At least 1 year of experience in overseeing a team supporting solar power remotely
• Familiarity with automation tools, speech analytics, AI technologies, and CCaaS platforms.
• Strong organizational skills, with the ability to manage multiple priorities simultaneously.
• Proficiency in project management tools (e.g., Microsoft Project, JIRA, Smartsheet).
• Ex...