Description

KEY RESPONSIBILITIES

Matter Intake & Data Quality:

• Oversee, review and confirm matter details for manual and automatic new matter creation; ensure complete and accurate data within the e-billing platform.

• Maintain ‘front door’ intake standards and data hygiene; coordinate with requestors to resolve missing/incorrect information.

Invoice Processing & Issue Resolution:

• Monitor invoice submission, perform preliminary compliance checks against policies/OCGs, and route for approval.

• Troubleshoot invoice discrepancies (entity mismatch, correct allocations, rates, narratives, coding); liaise with law firms and internal approvers to resolve in a timely manner.

• Facilitate invoice payments with key Finance stakeholders ensuring timely payments to legal vendors.

• Respond to questions from internal stakeholders and external law firms on invoice and payment status...