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Associate Enrollment and Billing Representative - HNAS

Company

Highmark Health

Location

United States, United States

Type

Full time

Description

: 

JOB SUMMARY


Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases.


ESSENTIAL RESPONSIBILITIES

  • Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing information and to promptly provide accurate responses to written, telephone and online inquiries
  • Process and maintain membership data. Manage multiple production oriented tasks and responsibilities.
  • Perform various billing, accounts receivable, and reconciliation activities.
  • Create and distribute membership/billing m...

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