Hiring Alert | Associate Director – Back Office RCM Operations
Locations: Hyderabad / NCR
We are looking for an experienced leader in US Healthcare Revenue Cycle Management (RCM) to drive large-scale back-office operations and deliver measurable revenue outcomes.
Experience Required: 14–20 Years
Team Management: 300–500+ FTEs
Domain: US Healthcare RCM / Healthcare BPO
Key Responsibilities:
✅ Own and improve critical RCM outcome metrics:
• Cash Collections & Cash Acceleration
• AR Days Reduction
• Denial Management & Overturn Rates
• GCR / MNCR Improvement
• Revenue Leakage & Write-off Reduction
✅ Lead large-scale Back-Office RCM Operations:
• AR Follow-up
• Denials Management
• Payment Posting
• Coding Support
• Adjustments Processing
✅ Drive cross-functional collaboration with Front-End and Mid-Cycle teams to identify and resolve root causes impacting revenue outcomes.
✅ Leverage analytics, automation, and AI to improve:
•...