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Associate Director- HCP, Consumer, Identity Operations (Remote)

Company

IQVIA

Location

New York, United States

Type

Full-time

**The Associate Director of Data Management Operations** leads three specialized operational teams responsible for Identity, Consumer, and HCP data processes. This leader ensures consistent excellence across all data domains, driving quality, standardization, SLA compliance, and efficient delivery of data required for internal products, measurement solutions, and cross functional stakeholders. The role operates at the intersection of operations, data quality, compliance, and product development—ensuring reliable execution today while building scalable processes for tomorrow.

**Key Responsibilities**
1. Leadership & Team Management
• Lead, mentor, and develop managers and specialists across Identity, Consumer, and HCP Data Management Operations.
• Set goals, KPIs, and performance expectations tailored to each operational area.
• Build a culture of accountability, continuous improvement, and cross-team collaboration.
• Ensure appropriate staffing, tra...

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