Manage large account portfolios and client relationships in the Family Groups & Conglomerates segment, improving service quality, ensuring client satisfaction, and maintaining portfolio credit quality.

Key Accountabilities

Day‑to‑Day Activities

• Support in day‑to‑day administrative and transactional activities such as client calls, payment processing, documentation follow‑up, account openings, updating pipeline, and other unit team activities.
• Manage and follow up on KYC and compliance requirements to ensure consistency with the bank’s KYC and AML policies and regulatory requirements.

Client Relationship Management

• Provide operational and administrative support for client accounts, ensuring all banking products and services are delivered accurately and on time.
• Coordinate the full process of client transactions, including documentation review, follow‑up on approvals, and ensuring smooth execution...