SearchEuropeanJobs.com

Associate Customer Engagement Manager (hybrid)

Company

RELX

Location

Brazil, Brazil

Type

Full-time

About the Role


You will support the ongoing management and optimisation of existing customers of RiskNarrative. You will be responsible for the coordination and delivery of technical and operational activity. This involves working cross functionally with Sales, Product Management, Software Engineering, Professional Services and Support.

*This is a Hybrid work model.


Responsibilities

  • Delivering an outstanding customer experience for our customers to maximize their value and ROI from RiskNarrative

  • Managing a portfolio of customers and ensuring all strategic engagement services deliverables are met

  • Being an expert in RiskNarrative’s product suite and bespoke customer use cases to provide valuable insight and guidance

  • Identifying areas for optimisation of the platform through regular reviews, analysing data to drive insights and clearly presenting to customers

  • Working collaboratively wi...

  • ★ Ready to Start Your European Career?

    Take the next step and apply for this exciting opportunity

    Apply Now