Assistant - Visual Impairment Support

Location: Barking

Hours: Monday to Friday, 09:00 - 16:30 (Full-time, on-site in Barking)

Pay: £15.00 per hour

Contract: Initially 3 months (with funding secured for up to 3 years)

About the Role

We're seeking a compassionate and proactive Assistant to provide dedicated support to a visually impaired colleague within our client's Customer Service team.

Working closely with the employee, you will provide practical, day-to-day support to enable them to successfully carry out their role handling public enquiries relating to waste, education, housing, council tax, electoral enquiries, and more.

Key Responsibilities

• Provide 1:1 support to enable effective completion of daily tasks
• Assist with navigation of websites, systems, and digital platforms
• Support with saving documents and managing files
• Carry out data protection checks to ensure service users ...