Assistant Store Leader
Partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. Set the tone on the sales floor, elevate service through omni‑channel and virtual selling, and create an inclusive environment where associates can thrive as their authentic selves.
Key Responsibilities
Client & Service Leadership - Model Kate Spade Service behaviors and selling standards; lead a high‑energy, client‑focused environment.
- Drive omni‑channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
- Empower the team to personalize experiences and resolve customer issues effectively.
- Lead customer data capture to support marketing and repeat business.
Team Development & Leadership - Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
- Set clear...