Overview


Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

Responsibilities


+ Assist with the management of all services contracted by client at the assigned site

+ Ensure staff is meeting quality and productivity standards as defined by client and manager

+ Ensure proper maintenance and usage of all equipment and supplies

+ Interface with the client, Operations team, and Corporate departments

+ Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis

+ Supervise tasks or special projects and ensure their completion by set deadlines

+ Initiate communication and problem solving with manager in addressing client’s issues

+ Assist manager to man...