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Assistant Service Supervisor

Company

POLAR PUFFS & CAKES PTE LTD

Location

singapore, Singapore

Type

Full-time

Job Description

The Assistant Outlet Supervisor supports the day-to-day operations of the outlet by driving sales performance, ensuring excellent customer service, and maintaining operational standards. The role is responsible for supervising outlet staff, overseeing inventory control, cash handling, product quality, hygiene and safety compliance, customer order fulfilment, and administrative duties to ensure smooth and efficient outlet operations. The incumbent will also lead and motivate the team to achieve sales targets, enhance productivity, and deliver a positive customer experience.

Key Responsibilities
  • Oversee daily outlet operations and ensure compliance with company SOPs.

  • Drive sales performance and achieve assigned sales targets.

  • Provide excellent customer service and handle customer enquiries and feedback.

  • Monitor inventory, stock levels, product shelf life, and ordering...

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