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Assistant Reservations Manager/アシスタントリザベーションズマネージャー

Company

Shangri-La

Location

Japan, Japan

Type

Permanent

Shangri-La Tokyo


Based in Hong Kong, the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La, a successful pioneer in Asian hospitality, and gain quality experience.



シャングリ・ラ 東京


香港を拠点として、アジア太平洋地域を中心にホテルを展開するシャングリ・ラグループ、アジアンホスピタリティーのパイオニアとして成功を収めてきたシャングリ・ラで、上質な経験を積みませんか。

Key Responsibilities

  • Assist the Reservations Manager in overseeing the day-to-day operations of the Reservations team.

  • Handle individual and group reservations efficiently and accurately, ensuring that all guest requests are fulfilled.

  • Monitor room inventory and rate management in coordination with the Revenue and Front Office teams.

  • Supervise, train, and motivate team members to maintain excellent guest service standards.

  • Ensure that all reservations are processed in compliance with hotel policies and brand standards.

  • Review and ana...
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