Proactively assist with all client appointments and communications, embodying the brand's commitment to personalized service.

Efficiently process high-value transactions, ensuring accuracy and discretion on behalf of the Team Manager, Private Client in collaboration with Operations Leaders. 

Provide expert aftersales care and manage special order requests, catering to the unique needs of High Jewelry clients.

Create digital High Jewelry Client portfolios.

Strategically partner with the store network and operations teams to secure and prepare merchandise for High Jewelry presentations and transactions.

Act as the primary point of contact for all incoming client requests directed to the Team Manager, Private Client, managing them with precision and timeliness.

Prioritize and meticulously manage the delivery and shipment of High Jewelry pieces, ensuring secure and time...