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Assistant Medical Secretary – Neurology (INTERNAL)

Company

Wye Valley Nhs Trust

Location

hereford, United-Kingdom

Type

Full-time

Job Overview

An exciting opportunity has arisen for a 6 month fixed term Assistant Medical Secretary post within our Neurology team.

The purpose of this job is to provide secretarial support to the Neurology service.

Main responsibilities

  • Audio typing and reviewing patient letters and reports from digital dictation.
  • Forwarding letters/reports by post, telephone or e-mail as required.
  • Answering departmental phone calls in a courteous and professional manner.
  • Liaising with patients and providing non‑clinical advice such as dates and times of clinic appointments.
  • Assessing the nature of enquiries and dealing with them appropriately; seeking advice from the Band 4 Medical Secretaries if necessary.
  • Opening, prioritising and date‑stamping mail daily.
  • Ensuring that referrals are date‑stamped on the day of arrival.
  • Maintaining a full and comprehensive knowledge of medical and d...

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