To manage daily new business administration tasks and provide leadership to the team, ensuring accuracy, compliance and timely delivery of policy issuance.

• Process daily transactions relating to New Business Underwriting, including new applications, medical/premium billing, policy issuance.
• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers
• Identify process gaps and manage process improvement within the New Business administration team
• Lead and manage the team's daily operations, ensuring service standards, accuracy and operational efficiency.
• Other duties include (but not limited to), back-up duties during team member's absence and other ad hoc tasks as assigned.
• Ad-hoc projects assigned to support business operations
• Manage changes and enforce governance through providi...