The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our Assistant Manager – Distribution Services (Brokerage) with the resources to solve critical problems for the future of our business, which is why we need you.
Position Responsibilities:
Responsible for IFA/Broker partners enquiries through hotline/email in a professional manner
Support case management in NBUW and after sales services from business partners
Provide after sales services support to key HNW business partners
Support payment process to comply with AML requirements
Assisting to back up brokerage counter services
Required Qualifications:
Degree holder
IIQE/LOMA qualification is well regarded
5 years + relevant experience in the life insurance industry, preferably in customer service
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