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Assistant Manager, Distribution Compliance

Company

Manulife

Location

Ho Chi Minh City, Vietnam

Type

Full time

Position Responsibilities:

  • Act as the second line of defense (distribution compliance) in Vietnam market.

  • Provide oversight of sales compliance across all distribution channels to ensure alignment with company policies, regulations and internal guidelines, Asia Segment compliance standards, and Vietnamese laws.

  • Handle investigation of potential sales misconduct and/or fraud cases, including but not limited to abuses of compensation schemes, sale misconduct allegations/ suspicious incidents, escalations from L1B, claim fraud cases, customer complaints, policy or regulatory breaches, alerts triggered by compliance analytic & monitoring tools, etc. to enforce the Code of Ethics.

  • Conduct onsite investigation/ compliance review at sale offices.

  • Perform end-to-end investigation processes, including data and information collection & analysis, evidence gathering, theory development and validation, establishing rea...

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