Overview

• The DLP Assistant Manager is responsible for overseeing all contracts under the DLP functions.
• The DLP Assistant Manager will utilize technology and quality personal interactions to guarantee the customer experience reflects the value of their investment in the projects and their standing as an important client.
• The DLP Assistant Manager shall lead the appointed team for seamless handover and DLP processes and ensure a strong first impression to end users/clients during the delivery process to ensure optimum customer service and always meet the service expectations.

Roles, Responsibilities, Duties

• Manage all DLP and handover service requests
• Manage all snags reported by owners and any snag reported by stakeholders
• Report daily on the service requests received from owners
• Manage snags reported during DLP and route it through to the main contractor with tracking
• Util...