Job Title: Assistant Manager – Customer Success

Department: Customer Success
Location: Bahria Town Phase 4, Rawalpindi
Job Type: Full-Time | Onsite
Working Hours: 6:00 PM – 2:30 AM
Schedule: Alternating Saturdays
Salary: PKR 180,000 – 200,000 per month
Transport: Company-Provided
Gender Requirement: Female Candidates Only

Job Overview

We are hiring a results-driven Assistant Manager – Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management .

You will play a key role in ensuring customer satisfaction, retention, and operational efficiency , while driving team accountability, structured processes, and con...