Job Title: Assistant Manager – Customer Success

Department: Customer Success

Location: Bahria Town Phase 4, Rawalpindi

Job Type: Full-Time | Onsite

Working Hours: 6:00 PM – 2:30 AM

Schedule: Alternating Saturdays

Salary: PKR 180,000 – 200,000 per month

Transport: Company-Provided

Gender Requirement: Female Candidates Only

Job Overview

We are hiring a results‑driven Assistant Manager – Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management. You will play a key role in ensuring customer satisfaction, retention, and operational efficiency while driving team accountability, structured processes, and continuous improvement.