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Assistant Manager - Customer Service - Rail & Inland Terminals - Hyderabad

Company

DP WORLD

Location

hyderabad city taluka, Pakistan

Type

Full-time

Job Responsibilities

  • Sharing Railing details with the customers regarding their Export / Import Shipments.
  • Updating customers twice a day regarding train running/port arrival status.
  • Sending Buffer shifting updates to the customers on daily basis.
  • Updating customers about the vehicles hold at the factory on daily basis. The idea is to ensure the fast turnaround of the vehicles.
  • Reports pertaining to Exports as and when required by the Sales team as per their specific requirements.
  • Arranging PDA receipts to the customers, which is required by them for smooth and timely handover of the TR to the shipping line and for Bill of lading release.
  • Arranging VDS letters from the all the customers, and further submission of the same to finance department for their records.
  • Assistance to Sales team by sending emails regarding Terminal and Rail tariff to customers.
  • Arranging KYC and GST details from all the ...

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