Duties

Acting Lodge Manager in the absence of the Lodge Manager.

Front of House

• Inspire, stimulate and lead the FOH team
• Maintain the Pan FOH system
• Day Sheets / Rooming List / Arrival Report
• Reception, Curio Shop and Switch Board
• Banking, Invoices and Gratuities
• Welcome & Goodbye
• Site Inspections – Show Time
• Guest Feedback – Centricity Feedback system

Housekeeping

• Inspire, stimulate and lead the housekeeping team
• Maintain the Housekeeping standards within the Lodge
• Spot check of rooms & turndowns
• Staff Uniform Control

Lodge Maintenance

• Inspire, stimulate and lead the Lodge Maintenance team
• Control and supervise the Lodge Maintenance teams
• Work closely with the Reserve Maintenance Manager
• Preventative maintenance service schedules
• Staff Accommoda...