Medical Case Manager

Responsibilities include, but are not limited to:

• Manage the day-to-day duties as a medical only Case Manager in the NYS Segment.
• Work-up and process Workers' Compensation claims.
• Approve and deny medical bills.
• Respond to claimant and provider inquiries via phone and email.
• Routinely communicate with employers to obtain info about claims.
• File forms and correspond with the Workers' Compensation Board.
• Review claims for retirement or transfer to lost time units.
• Complete other tasks as assigned or as needed.

For appointment via NY HELPS:

• Four years of customer service experience* that required independence in both verbal and written communication responsibilities
• *Substitution: An associate degree may substitute for two years of experience.

For competitive appointment:

• Transfer: Current New York State...