Assistant Housekeeper (village Hotel Katong) Role Description Job Expectations
Supervise and guide Room Attendants to maintain guest rooms, public areas, and service corridors to the highest standards of cleanliness, comfort, and safety.
Conduct regular inspections of rooms and facilities, ensuring prompt reporting and follow-up of maintenance issues with the Engineering Department.
Handle guest requests and feedback promptly, ensuring service excellence and guest satisfaction.
Oversee daily staffing and scheduling to ensure optimal coverage based on occupancy levels.
Recommend and implement procedures and policies for housekeeping operations to keep abreast of market best practices.
Act as a people manager who communicates performance expectations in accordance with job descriptions and monitors progress.
Maintain adequate inventory of housekeeping supplies and ensure proper use and storage of...
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