What do we expect from you Under the guidance of the Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants, house porters and linen porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exits, stairways and service areas on assigned floors/areas. Responsible for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the hotel's interest and as your direct manager's representative in their absence.
How your day looks like: Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage. Assign special duties to Room Attendants and House Porters on assigned floors. Check the computer system throughout the day for an update of room status. Check and return an allocated number of guest rooms to the standard required by the hotel Report to the Housekeeping office any ro...