Assistant Guest Service Manager (Concierge)

Company Description

Fairmont The Palm is a luxury, world‑class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai – The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Overlook the daily operations of the whole Concierge & Guest Service department.
• Coach, lead, guide and direct the efforts of the team concierge & Guest Service department.
• Approve and adj...